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How will I know when my order has been delivered?

1. Tracking Number:

Use the tracking number provided by the website or seller to monitor the progress of your shipment. This number is usually sent to you via email or is available in your order details.

2. Shipping Carrier’s Website:

Visit the website of the shipping carrier (e.g., Pronto) and enter the tracking number in the designated field. This will provide real-time information about the status and location of your package.

3. Mobile Apps:

If the shipping carrier has a mobile app, download it and enter the tracking number to receive updates on the go. Many carrier apps provide push notifications for key delivery events.

4. Email Notifications:

Keep an eye on your email inbox for notifications from the shipping carrier or the website/seller. You may receive email updates when the package is out for delivery or has been successfully delivered.

5. Text or SMS Alerts:

Some shipping carriers offer text or SMS alerts for tracking updates. Check if this option is available and opt-in if desired.

6. Website Account:

If you have an account on the website where you made the purchase, log in and check your account dashboard. Many websites display order status and tracking information within your account.

7. Delivery Confirmation:

Once the shipment has been delivered, the shipping carrier may provide a delivery confirmation. This confirmation may include details such as the time of delivery and the person who accepted the package.

8. Check with Neighbors:

If you missed the delivery, check with neighbors to see if they accepted the package on your behalf. Sometimes, the carrier may leave the package with a nearby resident.

9. Contact Customer Support:

If you have specific questions about the delivery status or if there are any concerns, contact the customer support of the website or seller for assistance.

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