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What should I do if I miss the delivery?

 

1. Check Delivery Notice:

If a delivery attempt was made, the carrier may leave a delivery notice at your doorstep or in your mailbox. This notice usually provides information about the attempted delivery and instructions on how to proceed.

 

2. Read Delivery Instructions:

Check for any specific delivery instructions on the notice. The carrier may provide details on when they will attempt redelivery or if there are alternative options, such as picking up the parcel from a local facility.

 

3. Contact the Carrier:

Use the contact information provided on the delivery notice to get in touch with the carrier. You can inquire about redelivery options, ask about the location of the parcel, or request information on how to pick it up.

 

4. Reschedule Delivery:

Some carriers offer options to reschedule the delivery for a more convenient time. Check the carrier’s website or contact customer support to see if this option is available.

 

5. Redirect the Parcel:

Some carriers allow you to redirect the parcel to a different address or to a local pick-up point. This option may be available online or by contacting customer support.

 

6. Use a Delivery Locker (if available):

Some carriers have delivery lockers or access points where you can pick up your parcel at a convenient time. Check the delivery notice for information on available lockers or access points.

 

7. Local Post Office or Facility:

If the parcel was shipped via postal service, check with your local post office. They may be holding the parcel for pickup, especially if it couldn’t be delivered to your address.

 

8. Check with Neighbors:

If you missed the delivery, the carrier may have left the parcel with a neighbor. Check with neighbors to see if they accepted the delivery on your behalf.

 

9. Follow Website Instructions:

If you ordered from an online retailer, check their website for specific instructions on missed deliveries. Some websites provide detailed guidance on what to do in such situations.

 

10. Contact the Seller:

If you are unable to locate the parcel or if you have further questions, contact the seller or the customer support of the website where you made the purchase. They may be able to assist or provide additional information.

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